This Privacy Policy outlines how Top10elite.com ("we", "our", or "us") collects and uses data in connection with this website (including its subdomains, features, and services, collectively referred to as the "Site") and your use of any feature, content, offer, or service we provide through the Site (the "Services"). We may update this Privacy Policy at any time. Any changes will be posted on the Site, with the "Last Updated" date at the top reflecting the effective date of the revised policy. By continuing to access or use the Site after this date, you consent to the updated Privacy Policy. For significant changes, we will provide a more prominent notice, such as posting an announcement on the Site seven (7) days before the changes take effect. These changes will become effective seven (7) days after the notification is published. 1. Terms of Use This Privacy Policy is an integral part of the Site's Terms of Use (the "Terms"). Any capitalized term not defined in this Privacy Policy will have the meaning given to it in the Terms. For the purposes of this Privacy Policy, "Personal Information" refers to data that can be used to identify an individual, either on its own or when combined with other information. This includes, but is not limited to, your first and last name, email address, phone number, home address, and other contact details. In some jurisdictions, and based on how we use the data, an IP address may also be considered Personal Information. In such cases, we treat the IP address with the same level of care as other personal data. You are not legally required to provide Personal Information, nor are you obligated to use the Site. By using the Site and interacting with the Services, you consent to this Privacy Policy and to our data practices outlined here. If you do not agree with this Privacy Policy, please refrain from accessing or using the Site or Services. 2. Our Legal Bases for Processing We process and use Personal Information in compliance with applicable data protection laws. Our legal grounds for processing your Personal Information are typically one or more of the following: 2.1. Consent When necessary, we may request your consent to process your Personal Information, such as when subscribing to our newsletters or providing information for personalized offers. If we rely on consent, you have the right to withdraw it at any time by submitting a request via our contact form. Please note that incomplete or irrelevant requests may not be addressed. Once your request is verified, we will respond accordingly. 2.2. Contract Performance By using the Site, you indicate your intent to access and use our Services, which requires us to process certain Personal Information. For example, we may use details like your home town to provide you with moving offers from our Partners (as detailed in section 3.1.1). 2.3. Legitimate Interests We may process your Personal Information based on our legitimate business interests, such as improving and promoting our Services (e.g., personalizing your experience or analyzing usage trends) and protecting our business (e.g., managing fraud or ensuring Site security). 2.4. Legal Obligations We may use your Personal Information to comply with legal obligations, such as responding to complaints from users or authorities. 3. Information We Process When you visit the Site or use our Services, we may collect certain information about your visit and usage in the following ways: 3.1. Information You Provide to Us Some of our Services require you to submit Personal Information in order to access them. By using such Services or features, you actively consent to the collection and use of this information (e.g., submitting your personal details and preferences to receive personalized offers from our Partners as described in section 3.1.1, or subscribing to newsletters offered on the Site). Information is collected based on your consent to this Privacy Policy as described below. 3.1.1. Third-Party Forms and Services The Site features a variety of service providers, partners, platforms, brands, and commercial entities (collectively, "Partners") and their respective products and services (collectively, "Products"). We may provide you with offers or Products from Partners via online forms, which you complete upon choosing and consenting to the offer. Information submitted in these forms is shared with our Partners and will be used in accordance with both their privacy policies and ours. The Personal Information you provide will be used as described in section 2 above. 3.1.2. Contact Us If you reach out to us via our contact form, email, or other means, you may provide Personal Information such as your name and email address. This information, along with the content of your request, will be used to address your inquiry and for our legitimate business purposes as outlined in sections 4 and 5 below. 3.1.3. Blogs, Newsletters, Surveys, and Promotions The Site may include a blog forum, reviews, and articles featuring information about our Partners, Products, and related market topics. We may also offer opportunities to subscribe to newsletters. Subscribing to such services may require you to provide Personal Information like your name and email address. 3.2. Information We Collect from You We collect certain information about your use of the Services and your interaction with the Site in the following ways: 3.2.1. Device Information To ensure compatibility and improve the user experience, we collect device-related information, including device type, operating system, language preferences, and system version. Additionally, we gather information from user agents, such as browser type and screen resolution, to optimize the delivery of our Services and content based on your location, time zone, and language. 3.2.2. Interactions and Usage In order to provide and improve the Services, as well as to synchronize with our Partners and affiliates, we collect data regarding your interactions and usage on the Site. This includes information such as referral URLs, internal Site URLs (e.g., pages you view or click), date/time of visits, and the duration of page views and clicks. 3.2.3. Log Files We collect data through server log files and tracking technologies, such as pixel tags, to analyze trends and track user engagement with the Site and Services. This data may include your IP address, which is allocated to your device by your Internet Service Provider. We use IP addresses for several purposes: to understand your geographic location (country, region, and language) and provide the Services accordingly; to analyze IP addresses for potential fraud detection; and to retain IP addresses for documenting consents you have provided to us or our Partners. 3.2.4. Click ID We may collect non-personally identifiable information, such as Google Click ID (GCLID), to assess the effectiveness of our advertising campaigns and improve our services. This data is collected without the use of cookies and is not tied to personal identifiers like your name or contact information. By using our Site and Services, you consent to the use of this non-personal data for performance tracking and advertising analytics, ensuring your personal privacy is maintained. 3.2.5. Cookies and Similar Technologies The Site may use cookies and other web tracking technologies (such as web beacons) to collect data. A cookie is a small file sent to your device when you visit a website, enabling the website to recognize your browser on subsequent visits. Cookies help store your preferences and improve your interaction with the Site. You can configure your browser to refuse cookies or notify you when one is sent, though some features of the Site may not function properly without cookies. We may also use pixel tags, which help track activity on the Site or monitor when emails are opened (if applicable). For more details on the cookies and tracking technologies used, please refer to our Cookie Policy. 3.3. Information We Receive from Third Parties The Site and Services operate in collaboration with third parties, including Partners, affiliates, and other entities. To enable seamless integration and deliver personalized offers and services from our Partners, we may receive certain information from third parties. This could include an internal user identifier generated by our system, details of Products you have purchased or applied for through our Partners, and a summary of your actions on the Site (such as clicks, purchases, views, form submissions, or phone calls). On certain Sites, you may have the option to use the Service on a click-to-call basis. In these instances, a third-party vendor may facilitate the call transmission, tracking, and success feedback. If you choose this option, the phone number you use to make the call may be provided to us, but no additional personal information will be shared. This information will be retained only temporarily for the purpose of resolving referrals and confirming successful calls with our Partners. We will not use this information for any other purpose unless you explicitly provide your consent. 4. How We Use Your Personal Information In addition to the uses of your information (including Personal Information, collectively referred to as "Your Information") outlined elsewhere in this Privacy Policy, we also use your Personal Information for the following purposes: (i)To manage and provide access to the Site and Services; (ii)To enhance and improve the Site and Services overall; (iii)For tracking and measurement purposes related to referrals and advertisements; (iv)To validate users and monitor for fraud prevention; (v)To respond to your inquiries and other Top10elite.com; (vi)To verify and authenticate your access to and use of the Site; (vii)To offer personalized marketing and tailored offers. 5. Sharing Your Information with Third Parties We do not disclose your Personal Information to third parties, except in the limited situations described below: 5.1. Cloud Storage and Data Security Services ("Data Platforms") We use trusted third-party cloud and storage providers to securely store and manage the information we collect about you. This may involve transferring your data to providers located globally, including in the Top10elite.com, for storage or processing on our behalf. For example, we utilize services such as Amazon Web Services (you can view their privacy policy here: https://aws.amazon.com/privacy/). These Data Platforms are carefully selected to ensure they comply with relevant data protection laws and maintain high standards of privacy and security. 5.2. External Service Providers We may share your Information with third-party vendors who assist us in delivering our Services. These may include companies that provide analytics, customer support, marketing assistance, and other operational services. All such providers are obligated to maintain the confidentiality and security of your data and use it solely for the purposes defined by us. 5.3. Third-Party Service Providers We may share your information with trusted third-party service providers who support our business operations. This includes, for example, companies that assist with customer support, email and phone communications, or analytics services that help us understand user behavior and improve our Site and Services. These service providers process your Personal Information solely on our behalf and in accordance with our instructions. 5.4. Social Media Platforms We may share hashed (anonymized) versions of your Personal Information with advertising platforms like Google and Meta to improve the relevance of the ads you see—for example, through services like Google Customer Match. We may also share information with other platforms (such as Facebook, TikTok, etc.) for marketing or operational purposes. These platforms may collect additional Personal Information independently and may combine it with the non-identifiable data we provide, based on the separate consent you have given them. Any use of your data by these platforms is governed by their own privacy policies, which we do not control. Where applicable by law, you may opt out of such data sharing as outlined in Section 9 (State Privacy Notice). 5.5. Legal Compliance and Enforcement We may disclose your Personal Information to third parties if we believe such disclosure is reasonably necessary to:(i) comply with applicable laws, regulations, legal processes, or governmental requests; (ii) enforce our Terms of Use, including investigating potential violations; (iii) detect, prevent, or address fraud, security, or technical issues; and/or (iv) protect the rights, property, or safety of Top10elite.com , our affiliates, our users, you, or the public. 5.6. Offers and Partner Engagement If you choose to receive offers from our Partners based on your Personal Information, the Services may prompt you to submit an online request (“Request”). In doing so, we will share your Request information with relevant Partners and service providers to facilitate the delivery of personalized offers and follow-up communications. By submitting a Request, you agree that both Top10elite.com and the Partners may contact you directly using the contact details you provided—including via mail, email, telephone, text message, or other communication methods. This may include telemarketing calls (potentially using automated systems or prerecorded messages), even if your number is listed on national, corporate, or federal "Do Not Call" registries. Please note: (i) Partners may contact you using the details provided in your Request; (ii) Top10elite.com does not control how Partners choose to contact you or the content of their messages; (iii) Each Partner operates under its own privacy policy, which may differ from this one. 5.7. Affiliates, Business Transfers, and Bankruptcy We may share your Personal Information with affiliated companies within our corporate group (including parent companies, subsidiaries, and other related entities). In the event of a merger, acquisition, sale of assets, or bankruptcy involving Top10elite.com or one of its affiliates, we reserve the right to transfer or assign any information we have collected—including Personal Information—to the acquiring or successor entity. In such circumstances, the new entity will be responsible for handling your data in accordance with applicable privacy laws and your legal rights. 5.8. Use of Analytics Tools To better understand how users interact with our Site and Services, we use analytics tools such as Google Analytics and Tableau. These tools help us track and analyze user behavior, including page content interactions, click and touch events, scroll depth, and keystroke activities. This insight allows us to improve the functionality and user experience of our Services. 5.9. Google Maps Integration Our Site may include features and content powered by Google Maps. Use of these services is subject to Google’s current Privacy Policy. 6. Links to and Interaction with Third-Party Properties Our Site may contain links to websites, content, or services operated by third parties (collectively, “Third-Party Properties”), including those of our Partners. If you choose to click on or interact with these Third-Party Properties, any data you provide—such as Personal Information—or any tracking data related to your interaction may be collected directly by the third party.Please note that we do not control and are not responsible for the privacy practices, content, or data collection methods of these third parties. We strongly recommend reviewing the privacy policies and terms of use of any Third-Party Properties you choose to visit or engage with. 7. Your Choices and Opt-Out Options Providing your Personal Information to us is entirely voluntary. You have the right to make decisions about how your data is used, and may exercise your privacy rights at any time in accordance with the laws applicable to you. These rights may include, where relevant: 7.1. Cookies and Tracking Technologies You can configure your browser settings to block or refuse cookies from our Site or from third-party services. For more information, please refer to Section ‎3.2.4 of this Privacy Policy. 7.2. Access, Correction, and Deletion of Personal Information Where applicable, you have the right to request access to, correction of, or deletion of your Personal Information held by us. You may also request that we stop processing your data. 7.3. Rights of EU, UK, and State Residents 7.3.1 EU and UK Residents – GDPR Compliance If you reside in the European Union or the United Kingdom, any Personal Information we collect is managed in accordance with the General Data Protection Regulation (GDPR). As an EU or UK data subject, you are entitled to the following rights: (i) Access Your Data: You may request access to the Personal Information we hold about you. We may ask for verification to confirm your identity before processing the request. (ii) Correction: If your data is inaccurate, incomplete, or outdated, you may ask us to update or correct it. (iii) Withdraw Consent: You may withdraw your consent to the processing of your Personal Information at any time. This will not affect the legality of any processing conducted prior to the withdrawal. (iv) Deletion or Restriction: You may request that we delete or restrict access to your Personal Information, subject to applicable legal exceptions. You may also ask us to notify any third parties with whom we have shared your data of your request, where legally required. (v) Object to Direct Marketing: You can object to the use of your Personal Information for direct marketing purposes at any time. (vi) File a Complaint: You have the right to lodge a complaint with your local data protection authority. 7.3.2 U.S. State Residents – Privacy Rights Under State Laws Certain U.S. state laws (e.g., California, Virginia, Colorado) provide specific rights regarding your Personal Information. If you are a resident of one of these states, you may have the following rights, where applicable: (i) Right to Know/Access: You can request details about the categories and specific pieces of Personal Information we have collected, used, or disclosed over the past 12 months. Refer to Sections 3.1–3.3 for more information. (ii) Right to Deletion: You can request that we delete your Personal Information from our records, subject to certain exceptions (e.g., for security, debugging, or legal compliance). Right to Opt Out of the Sale or Sharing of Personal Information: Although we do not sell your Personal Information in the traditional sense, certain uses of cookies may be interpreted as a “sale” under state law. You may opt out by clicking the “Do Not Sell My Personal Information” link on our homepage. (iii) Right to Non-Discrimination: Exercising your privacy rights will not result in any discriminatory treatment, such as denial of services or different pricing. However, if a variation in service or pricing is related to the value of the data provided, it may be permitted by law. (iv) Handling Requests: We aim to respond to verifiable consumer requests within 45 days. If we need more time (up to an additional 45 days), we will notify you in writing. Requests may be denied if they cannot be verified or if legal obligations require data retention. Do Not Track (DNT) Disclosure At this time, we do not respond to "Do Not Track" signals sent by web browsers, as there is currently no standard for how these signals should be interpreted. 8. Information Security We take the security of your information seriously and implement a range of measures—together with our affiliated entities and third-party service providers—to safeguard the data transmitted, processed, and stored through our Site and related systems. For instance:（i）The Site uses SSL encryption to protect data during transmission.（ii）All data transfers and communications are encrypted while in transit.（iii）We partner with third-party vendors that adhere to established security standards and hold relevant certifications for data protection at rest and in transit.（iv）We regularly review and update our data handling and security protocols to ensure ongoing vigilance.（v）Internal access to personal data is strictly controlled and monitored to prevent unauthorized access. While these security practices significantly reduce the risk of breaches, no system can offer complete protection. Given the nature of the internet, we cannot guarantee that our Site, systems, or servers are fully immune to unauthorized access or other potential security vulnerabilities. 9. Children’s Privacy Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from anyone under 18. If we become aware that we have inadvertently collected Personal Information from a child under 18, we will take commercially reasonable steps to promptly delete such data. If you believe that we may have collected information from a minor, please contact us using the form provided. 10. Our Commitment to Privacy Safeguarding your privacy is a continuous priority. We are committed to evolving our Site and practices to align with applicable privacy laws and industry best practices across all regions in which our Site is accessible.